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Privacy Policy

Privacy Policy for COLABR8

Effective Date: 1st January 2026

This Privacy Policy explains how COLABR8 Ltd (“we”, “us” or “our”) collects, uses, discloses, and protects personal information when you visit or use our website, services, or interact with us. It also explains your rights regarding your personal data.

Registered Office: 280 St Vincent Street Suite C, Second Floor Glasgow, G2 5RL United Kingdom Email: hello@colabr8.co.uk

1. Information We Collect

We may collect the following types of information:

a) Information you provide directly:

  • Name, contact details (address, email, phone number)
  • Business details
  • Account and login information
  • Communications, enquires, and support requests
  • Marketing preferences if you sign up for newsletters or other communications

b) Information collected automatically:

  • Usage information such as IP address, browser type, device type and pages visited
  • Technical information collected via cookies and similar technologies (as described in our Cookie Policy)

2. How We Use Your Information

We use personal data for purposes including:

  • Providing our services and supporting your account
  • Communicating with you, including service updates and support
  • Personalising your experience on our site
  • Analysing how our services are used to improve them
  • Sending marketing communications where you have consented
  • Complying with legal or regulatory requirements

3. Legal Basis for Processing

Under UK data protection law (including the UK GDPR and Data Protection Act 2018), we process your personal data on one or more of the following bases:

  • Where you have given consent
  • Where processing is necessary to perform a contract with you
  • Where it is in our legitimate interests (e.g., service improvement or fraud prevention), provided your rights do not override those interests
  • Where we are required to process data to comply with legal obligations

4. Sharing Your Information

We may share your personal data with:

  • Our employees and authorised staff who need to process information to support our services
  • Third-party service providers such as IT support, analytics, payment processors, and marketing services
  • Law enforcement or regulatory bodies if required by law
  • Other parties in connection with legal claims or to protect our rights

When personal data is shared outside the UK or European Economic Area, we will ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how you use our website. For details on the types of cookies we use and how to control them, please see our Cookie Policy.

6. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. Specific retention periods vary depending on the type of data and how it is used.

7. Your Rights

You have rights under data protection law, including:

  • The right to access your personal information
  • The right to correct or update inaccurate data
  • The right to request deletion of your data in certain circumstances
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent where applicable

You can exercise your rights by contacting us using the details in Section 9 below. We may request evidence of identity to fulfil some requests.

8. Security of Your Data

We use appropriate technical and organisational security measures designed to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations. The updated policy will be posted on our website with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

COLABR8 Ltd 280 St Vincent Street Suite C, Second Floor Glasgow, G2 5RL United Kingdom Email: hello@colabr8.co.uk